I've recently purchased Photoshop CS5 and I'm getting used to a new workflow using raw (DNG) images with my new camera. Since raw images pretty much must be browsed within Bridge (would be nice if Windows Explorer could recognize DNG files some day), I'm learning the ins and outs of working in Bridge.
My problem has been repeated crashing of Bridge while sorting and moving around a bunch of images. I find it easier to view thumbnails in Bridge on one screen and use Windows Explorer on a second screen to create subfolders and as a place to drag-and-drop selected photos. I can usually move several groups of images to Windows Explorer before Bridge crashes but I'd say Bridge never runs for more than a minute or two between crashes. I've read a few other messages on this forum which have suggested holding down <ctrl> while starting Bridge to reset the preferences. That seems (though possibly coincidentally) to have changed the place where Bridge crashes from the StackHash module to the ntdll.dll module. The following is an example of the problem signature of one of these crashes in case this looks familiar or provides any sort of clue:
Problem signature:
Problem Event Name: APPCRASH Application Name: Bridge.exe Application Version: 4.0.2.1 Application Timestamp: 4bff9363 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7600.16559 Fault Module Timestamp: 4ba9b29c Exception Code: c0000005 Exception Offset: 0002e25b OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Before anybody suggests I am running Windows7 Home Premium (x64) with an Intel i7 CPU, 8GB of RAM and a 1TB hard drive. I have all the available updates applied to the CS5 software, my video driver, and Windows itself. The problem is persistent and repeatable and rebooting and closing down all other applications have no effect.
Am I the only CS5 user in the known universe having such issues or are there known problems dragging and dropping with Bridge?