I just installed the Photoshop CS5 Production Premium suite on my Win 7 system.
I have 8GB RAM, 2.60 GHz processor, 64-bit operating system.
Photoshop works fine. However, Bridge does not open. When I click either File>Browse in Bridge, or click the BR icon, I see a momentary spinning circle timer, then nothing. While the little circle is spinning, the red X in the upper right hand corner of the Photoshop window turns gray.
I called Adobe and spent nearly two hours with a tech to solve this problem. The solution he came up with is not satisfactory, and I was wondering if anyone else had an idea.
We tried to reset Bridge using the CTR while opening Bridge and checking the three options, then restarting Photoshop.
We reinstalled Photoshop from the discs.
Finally, we set up a new user account on my computer. If I open Photoshop in the second user account, I can open Bridge. However, since all of my thousands of photos are saved in files in my first user account, I cannot save any photos to these files if I am in the second account. Also, I cannot browse my photo files, as they are in the first user account.
Obviously, I can't operate this way. Does anyone have a fix or an idea of what to do?